Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We offer a range of shipping options to cater to your needs. Our available shipping methods include standard delivery, express delivery, and local pickup. Shipping fees may vary based on your chosen method and location.
Do You Ship Internationally?
Currently, we only ship within South Africa. We do not offer international shipping at this time.
How Long Will It Take To Get My Package?
Delivery times depend on your chosen shipping method and your location within South Africa.
PAYMENT
What Payment Methods Are Accepted?
We accept payments through Yoco, a secure and convenient payment gateway. You can pay using major credit and debit cards, as well as other payment methods supported by Yoco.
Is Buying On-Line Safe?
Yes, buying online on our platform is safe and secure. We prioritize the protection of your personal and payment information. Our website employs advanced security measures to ensure your data is encrypted and safeguarded.
Order & Retunrs
How do I place an Order?
Placing an order is easy:
Browse our products and add the items you want to your cart.
Proceed to checkout and provide your shipping details.
Choose your preferred payment method (Yoco).
Review your order and confirm the purchase.
How Can I Cancel Or Change My Order?
If you need to cancel or make changes to your order, please contact our customer support as soon as possible. Depending on the status of your order, we'll do our best to accommodate your request.
How Do I Track My Order?
Once your order is shipped, you'll receive a confirmation email with a tracking link. This link will allow you to monitor the progress of your delivery. If you have an account with us, you can also log in to your account to track your order's status.
If you have any further questions or concerns not covered in these FAQs, feel free to reach out to our customer support team. We're here to assist you!